Product Comparison: Zoom 5370 vs ARRIS SB6183

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Zoom 5370 Cable Modem DOCSIS 3.0

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ARRIS SB6183 Docsis 3.0 Cable Modem- Retail Packaging- White

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General Specifications

Brand

Zoom

Arris

Model

5370

SB6183

Origin

China

About the Product

The Zoom Model 5370 is a 686 Mbps cable modem certified for money-saving own-your-own cable modem programs by Comcast XFINITY, Time Warner Cable, and other leading cable service providers. Owning a certified own-your-own modem eliminates modem rental charges that are typically $8 to $10 dollars per month. Model 5370 is qualified for the highest speed cable services currently available, including Comcast XFINITY's Extreme 250 and Time Warner Cable's 300 Mbps Ultimate.

Utilizing the power of DOCSIS 3.0, the SURFboard SB6183 provides an ultra-fast Internet experience. The SB6183 enables channel bonding of up to 16 downstream channels and four upstream channels, which provide download speeds up to 686 Mbps. Speeds that fast take HD video streaming and online gaming to a whole new level. Future-proof your home network with the SB6183.

Key Specs

ISP Compatibility

Universal

DOCSIS Certification

3.0

Downstream Data Speed

686 Mbps

Upstream Data Speed

123 Mbps

100 Mbps

What customers say about "Key Specs"

Zoom 5370 Cable Modem DOCSIS 3.0

This is a fantastic modem. All 16 downstream channels are bonded and rock solid. No errors, correctable or otherwise, since the modem was provisioned on Comcast.
Delivers full speed of the connection (117mbps) and works flawlessly. I had a DSL Zoom modem in the past that lasted 7 years and so was thrilled there was a Zoom cable modem certified by Spectrum.
This is just a basic modem that works. By basic, I mean no frills just solid high speed upload and downloads with no need to ever reboot.
I upgraded my internet service, so I needed a modem that will accommodate the higher speed, and HOLY CRAP! This thing is QUICK! I'm getting about 100 Mbps down speed, and about 12 up.
The product is OK when it works. But it constantly reboots itself. Often it reboots every 10 or 15 minutes. This disrupts my work. I lost VPN connections and web meeting sessions when this happened.
Upgraded to spectrum 400mbs internet, couldn't go through because this modem which advertises at 600+mbs capability per spectrum can only handle 300mbs

ARRIS SB6183 Docsis 3.0 Cable Modem- Retail Packaging- White

This is one of the few units that TWC supports on 300mbps. Don't be fooled by the other versions saying they will do up to 300mbps, they don't have enough downstream channels and aren't supported at those speeds.
Definitely faster. I was getting between 30-50mbps downstream and 2-5mbps upstream with the SB6120. With the SB6183, I'm pulling 80mbps downstream and 4-5mbps upstream. Huge improvement.
I get 300-350 down line of sight or in the next room over on my MacBook Air on the 5ghz AC band of my router.
Does what it says. Supports TWC and we have 200mbps, and this seems to support all 200+ (it's rated for 300)
Does get hot though, so plan on leaving it on a desk and not touching you (or anything heat sensitive for that matter)

Size & Weight

Color

Black

White

Height

6.875 in.

5 in.

Width

1.5 in.

2.1 in.

Depth

5.375 in.

5 in.

Weight

0.65 lbs.

0.9 lbs.

Ports

Number of LAN Ports

Wi-Fi Connection

Other Ports

Coaxial

Number of LAN Ports

What customers say about "Ports"

Zoom 5370 Cable Modem DOCSIS 3.0

This model does not include a built in wireless router so if you need wifi or multiple Ethernet ports you will need an additional device as this one only has one Ethernet port.
Very good and fast modem. Very basic with no WIFI.
Has only one port for private network and no wireless, so need your own hub or wireless device for multiple wired / wireless connections. Otherwise is working just fine.
Just remember no wifi

ARRIS SB6183 Docsis 3.0 Cable Modem- Retail Packaging- White

Easy to hook up to my router. Would have preferred that it had a telephone port in addition to an Ethernet port.
Bought this modem to replace one that was fried due to a power surge. Love the fact that it has a gigabit port.
The only downside is not dual ether ports, but otherwise, it’s top of the line modem.
The only downside was it needs more output ports.
Works well but could use one with more ports to hardwire more applications

Features

Wired Speed

1000 Mbps

Number of Download Channels

Number of Upload Chanels

Buttons

Power On/Off, Reset

Extras

Full-Band Capture Digital Tuning, Supports IPv6 and IPv4, Uses advanced Broadcom integrated circuit technology, DOCSIS 3.0 Security (BPI+, EAE, SSD)

Supports IPv4 and IPv6 – the latest Internet standard, Compatible with all U.S. Cable Providers, HD Multi-Media Streaming, High-Performance Online Gaming, Energy-Efficient Ethernet

Number of Download Channels
Number of Upload Chanels

What customers say about "Features"

Zoom 5370 Cable Modem DOCSIS 3.0

Got this for Spectrum's 100mbps cable service and it's fantastic. No config necessary, just registering the MAC with ISP.
Note that when connected to a router the LAN LED lights up. GREEN means it's made a 1Gb connection. This will be to a router with 10/100/1000 LAN ports, otherwise known as a gigabit router.
In addition, the LEDs brightness are very well controlled. There is a On/Off button which is very convenient if you need to power cycle the modem.
This is a nice simple modem. It has 16 channels down and 4 up, all of which bonded with no issues at all. The interface has only 4 options: Connection, Software, Security and Log. other than changing the password there really isn't anything configurable but I think that is fine
Comcast/Xfinity only bonds 3 of the 4 upload channels; so if you log-in and see only 3 bonded, that's not a line quality problem. All 16 download channels are bonded.
This modem has a certificate mismatch when trying to connect to the TWC/Spectrum which causes it to reboot every 5 minutes often multiple times in a row. This problem is well documented and there is not a fix.

ARRIS SB6183 Docsis 3.0 Cable Modem- Retail Packaging- White

This is one great cable modem. Having the 16 downstream bonded channels has really sped up my connection with my ISP. Thoroughly happy with this purchase.
Modem is capable of 16 downstream channels, so I purchased it in anticipation of service being upgraded in future from currently available 8 channels for download.
On average we have at least 18 devices connected, and sometimes 25!
Short and sits upright, or upside down. It's a nice little flat rectangle so it's easier to mount/place anywhere. Even on the front.
It's bright white with very bright front LED display indicators.
Takes a while to boot up. Like on the order of 15-20 seconds.
Gets a bit hot during normal use. Needs better thermal design, in a consumer device this shouldn't be an issue

Warranty / Certifications

Manufacturer Warranty

2 year(s)

Certifications

CE, Comcast XFINITY®, Time Warner Cable®, Cox®, Bright House®

Other Information

Manufacturer

Link

Manual

Download